Privacy Policy
Last updated: June 10, 2026
Pietro's Pizza respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website, sign up for our Promo Club, join our SMS list, place an order, contact us, or otherwise interact with Pietro's Pizza online.
Information We Collect
We may collect information that you voluntarily provide to us, including your name, email address, phone number, birthday, anniversary, favorite Pietro's Pizza location, family member names and birthdays, and any other information you submit through forms on our website.
We may also collect basic technical and usage information automatically when you visit our website, such as your IP address, browser type, device type, pages viewed, referring website, approximate location, and interactions with our website.
Promo Club Signups
When you sign up for the Pietro's Pizza Promo Club, we may use the information you provide to send you offers, coupons, birthday rewards, anniversary rewards, location-specific promotions, restaurant updates, and other marketing communications related to Pietro's Pizza.
Promo Club signup information may be managed through third-party email marketing platforms, such as Mailchimp or similar providers. These providers help us securely store contact information, send emails, manage unsubscribe requests, and understand engagement with our communications.
Email Marketing
If you subscribe to receive email communications from Pietro's Pizza, we may send you promotional emails, special offers, event announcements, restaurant news, and other marketing messages.
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails. Even if you unsubscribe from promotional emails, we may still send non-marketing messages when necessary, such as responses to direct inquiries or important service-related communications.
SMS Text Messaging
If you opt in to receive SMS messages from Pietro's Pizza, you agree to receive promotional text messages, offers, coupons, event notices, and related marketing communications from Pietro's Pizza.
Message frequency will not exceed 6 messages per month. Message and data rates may apply. Consent to receive SMS messages is not required as a condition of purchasing any goods or services.
You may opt out of SMS messages at any time by replying STOP. For help, reply HELP or contact us directly. Wireless carriers are not liable for delayed or undelivered messages.
How We Use Information
We may use the information we collect to:
- Provide offers, coupons, rewards, and promotional communications.
- Send email and SMS marketing messages when you have opted in.
- Respond to questions, comments, or requests.
- Improve our website, promotions, customer experience, and restaurant services.
- Understand website traffic, visitor behavior, and marketing performance.
- Maintain the security and functionality of our website.
- Comply with applicable legal obligations.
Website Analytics and Cookies
Our website may use cookies, tracking pixels, analytics tools, and similar technologies to understand how visitors use our website and to improve our online experience. These tools may collect information about pages visited, links clicked, time spent on the site, browser and device type, and general location information.
We may use third-party analytics and advertising services, such as Google Analytics, Meta/Facebook tools, or similar platforms. These services may use cookies or other technologies to help us measure website traffic, understand visitor behavior, improve marketing, and evaluate the performance of advertisements or promotions.
Third-Party Services
We may share information with trusted third-party service providers that help us operate our website, process form submissions, manage email and SMS communications, provide analytics, host website content, support online ordering, or perform other business functions on our behalf.
These third parties are only permitted to use information as needed to provide services to Pietro's Pizza or as otherwise permitted by law.
Online Ordering and External Links
Our website may link to online ordering platforms, delivery services, social media pages, maps, or other third-party websites. These third-party sites and services have their own privacy practices, and Pietro's Pizza is not responsible for the privacy policies or content of those external websites.
How We Protect Information
We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect. However, no website, email system, SMS platform, or online service can guarantee complete security.
Sharing of Information
We do not sell your personal information in the traditional sense. We may share information with service providers, marketing platforms, analytics providers, legal authorities when required, or other parties when necessary to operate our business, protect our rights, comply with law, or provide requested services.
Your Choices
You may choose not to provide certain information, though some website features, offers, or promotions may not be available without it.
You may unsubscribe from promotional emails using the unsubscribe link in any marketing email. You may opt out of SMS messages by replying STOP. You may also adjust your browser settings to block or delete cookies, though some website features may not function properly.
Children's Privacy
Our website and promotional programs are intended for general audiences and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that information has been collected from a child under 13, we will take reasonable steps to delete it.
Data Retention
We retain information for as long as reasonably necessary to provide services, manage promotions, maintain records, comply with legal obligations, resolve disputes, and operate our business.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date. Your continued use of our website after changes are posted means you accept the updated policy.
Contact Us
If you have questions about this Privacy Policy or how Pietro's Pizza handles your information, please contact us through the contact information provided on our website.